Privacy Policy
Last updated: 1 July 2026
Introduction
DhofarEats (“we”, “us”), operated by DiscoverNew in the Sultanate of Oman, respects your privacy. This policy explains what we collect, why, and your choices.
Information we collect
Account details you give us (name, email, phone), delivery addresses, your order history, and basic device and usage information needed to run the app.
How we use your information
To create your account, process and deliver your orders, provide customer support, prevent fraud and abuse, and improve the service.
Payment (Cash on Delivery)
We currently accept Cash on Delivery only. We do not collect or store any card or bank account details.
Sharing your information
We share only what is necessary with the restaurant fulfilling your order and, in future, delivery riders. We do not sell your personal data.
Cookies
We use a single cookie to remember your language (English or Arabic). We do not use advertising trackers.
Retention and security
We keep your data only as long as needed and protect it with reasonable technical measures, including encrypted connections and hashed passwords.
Your rights
You may ask to access, correct, or delete your personal data by contacting us at the address below.
Children
The service is intended for adults (18+). We do not knowingly collect data from children.
Changes and contact
We may update this policy; the latest version is always shown here. Questions? Email hello@dhofareats.om. This policy is governed by the laws of the Sultanate of Oman.